Privacy Policy
Last updated: 8th August 2025
Zoë Atelier (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zoeatelier.co.uk, place an order, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information (when you make a purchase, contact us, or sign up for updates):
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Name
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Email address
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Postal address
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Phone number
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Payment details (processed securely through our payment providers)
Order Information (when you purchase stationery):
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Order details (items purchased, custom wording, event dates)
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Delivery address
Technical Information (automatically collected when you use our site):
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IP address
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Browser type
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Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Communicate with you about your order or enquiries
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Send you marketing emails (only if you have opted in)
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Improve our website and services
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Meet legal or regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
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Trusted service providers (e.g., payment processors, delivery companies) to complete your order
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Legal or regulatory authorities, if required by law
4. Marketing Communications
If you have chosen to receive marketing emails from us, we may send you news, offers, and updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
5. Cookies
We use cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
Under data protection laws (including GDPR), you have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal data (where legally possible)
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Withdraw consent for marketing communications
To exercise these rights, contact us at: info@zoeatelier.co.uk.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Zoë Atelier
Email: info@zoeatelier.co.uk
Website: zoeatelier.co.uk